Privacy Policy

We operate in multiple jurisdictions including Singapore, the Philippines, Vietnam, Malaysia, Indonesia, China and Australia. This policy has been developed in line with major privacy regulations, including Singapore’s PDPA, the Philippine Data Privacy Act, Australia’s Privacy Act, and general GDPR principles where applicable.

1. Information we collect

Personal information

• Name.
• Email address.
• Phone number.
• Job title.
• Company name.
• Other data you voluntarily provide through contact forms, newsletter sign-ups or event registrations.

Automatically collected data

• IP address.
• Browser type.
• Device identifiers.
• Pages visited.
• Time spent on the site.
• Referring pages.
• Cookies and similar tracking technologies.

2. How we use your information

• To provide and maintain our services.
• To respond to your inquiries or support requests.
• To manage event participation and webinar access.
• To send newsletters or marketing communications, with your consent.
• To understand website usage and improve user experience.
• To comply with legal obligations in the countries we operate in.

3. Legal basis for processing, where applicable

If you are in a jurisdiction that requires a legal basis for processing, such as the EU, we rely on:

• Consent, for example newsletter sign-up.
• Contractual necessity, for example fulfilling a service you requested.
• Legitimate interest, for example improving our website.
• Legal obligation.

4. How we share your information

We may share your information with:

• Service providers, such as email systems, CRM platforms, cloud hosting and analytics tools.
• Professional advisors, such as lawyers and auditors.
• Government or regulatory authorities, if required by law.

We do not sell your personal data.

5. Data transfers

As a regional company, your information may be transferred and stored across the countries we operate in. We ensure that such transfers are done in compliance with applicable data protection laws, and with safeguards in place.

6. Cookies and tracking technologies

We use cookies to understand user behaviour, improve functionality and performance, and remember your preferences. You may disable cookies via your browser settings, but this may affect some features of our site. See our Cookie Policy for detail.

7. Data retention

We retain personal data only as long as necessary for the purposes described in this policy, or to meet legal or operational requirements.

8. Your rights

Depending on your jurisdiction, you may have the right to:

• Access and correct your personal data.
• Request deletion of your personal data.
• Withdraw consent.
• Object to or restrict processing.
• File a complaint with your local data protection authority.

To exercise these rights, contact us at privacy@teamsatori.asia.

9. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure or destruction.

10. Third-party links

Our website may link to other websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

11. Children’s privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.

12. Updates to this policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the effective date.

13. Contact us

For any questions or concerns regarding this policy or your data, please contact:

Satori Executive Training Pte. Ltd.
teamsatori.asia
privacy@teamsatori.asia