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People Experience Services

Build people systems that scale with your business

From hiring scorecards to accountability structures, we build the people infrastructure that growing companies need but rarely have.

Growing teams without growing systems

You went from ten people to fifty, and suddenly everything that used to just work does not any more. Hiring takes too long. New hires do not get up to speed fast enough. Performance conversations never quite happen. Good people leave because they cannot see a path forward.

Most founder-led companies underinvest in people systems because, for years, the founder handled it personally. That starts breaking somewhere around ten people and stops working entirely by about fifty.

What we build

  • Hiring scorecards and structured interview processes.
  • Onboarding systems that get new hires productive quickly.
  • Accountability charts and clear role definitions.
  • Performance management built on quarterly conversations.
  • Compensation benchmarking and pay structures.
  • Employee engagement and retention strategies.

Where we build

A policy document changes nothing on its own. We build the systems, coach the leaders who run them, and stay until the habits hold.

Hiring and selection

Structured role scorecards, interview guides and capability evaluations, so that you hire on evidence.

Onboarding

Thirty-day onboarding plans that get new hires up to speed faster and reduce early attrition.

Performance

Quarterly conversations, structured reviews and people analysis tools that drive real accountability.

Compensation

Market benchmarking, pay structures and incentive design that keep your best people.

Culture and engagement

Core values integration, pulse surveys and retention strategies.

How People Experience engagements work

People systems audit

We assess your current HR infrastructure across hiring, onboarding, performance management and compensation, and identify the biggest gaps.

Design and build

We design and install the systems you need, from scorecards and accountability charts to performance frameworks and people processes.

Embed and coach

We coach your leadership team to run the new systems independently, because we build knowledge transfer into every engagement.

Fractional Executive

Abigail Madura
Abigail Madura
Fractional Executive — People Experience
Abi is a seasoned HR leader and ontological coach with more than twenty years of experience building people systems and leading HR practices. She brings both strategic vision and hands-on implementation to every engagement.

Frequently asked questions

What are people experience services?
They are the systems that govern how people join, grow, perform and stay in your company — hiring, onboarding, performance management, compensation and culture. We build the infrastructure and coach your leaders to run it.
Do I need people systems or an HR hire?
An HR hire administers. People systems determine what gets administered. Most companies need the systems designed first; otherwise your new HR hire spends their first year building infrastructure instead of running it.
What is a hiring scorecard?
A document that defines what success in a role looks like before you interview anybody — the outcomes the person has to deliver, the competencies required, and how you will evaluate each one. It moves hiring from gut feel to evidence.
How long does a people systems engagement take?
An audit takes two to three weeks. A full build-out usually runs three to six months, depending on the size of the company and how much already exists.

Let us build people systems that scale with you

Start a people systems audit