# Research & Program Design

> Research-led programs built around how your team actually works — not generic frameworks.

## Overview

Satori's Research & Program Design practice starts with research. Before designing any program, Satori studies how work actually gets done across your roles and teams. This produces programs that fit your language, your real scenarios, and your operating context.

**Practice Lead:** Ana Isabel Caguicla — 20+ years in curriculum design, academic leadership, and program development.

## Four Core Offerings

### 1. Train-the-Trainer Programs
Build internal training capability without building a training department.

- Custom programs using your language, real cases, and operating context
- Integrates into your existing cadence (EOS rhythms or your own)
- Aligns with talent tools you already use (Kolbe, CliftonStrengths)
- Simple adoption metrics from day one
- Builds capability that stays when the engagement ends

### 2. Documentation Systems (SOPs & Playbooks)
Capture expert knowledge before it walks out the door.

- Extracts expertise from subject-matter experts through structured interviews
- Captures decision logic and edge cases (not just step-by-step processes)
- Doesn't burden your team — structured conversation, not form-filling
- Results: faster onboarding, consistent execution, lower error rates, preserved institutional knowledge

### 3. Culture Assessment & Activation
Research-grade culture measurement that connects to operational metrics.

- Measures actual behavior — not sentiment, not engagement scores
- Links culture findings to operational metrics: decision latency, escalation volume, error rates
- Translates insights into prioritized, owner-assigned interventions
- Connects culture change to measurable business results

### 4. Applied Research & Program Design
Custom research starting from how work really gets done.

Process:
1. **Research & Discovery** — interviews, observation, data analysis to understand work reality
2. **Design & Build** — programs built using your language, your cases, your context
3. **Deliver & Transfer** — train your internal team to run programs independently

## Who This Is For

Companies that:
- Have complex, hard-to-document processes in high-turnover roles
- Run internal training programs that don't actually change behavior
- Are losing institutional knowledge as people leave
- Want culture change that shows up in operational results, not survey scores

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**Book a Discovery Call:** https://teamsatori.asia/contact?service=research&source=ResearchProgramDesign

**Source:** https://teamsatori.asia/services/research-program-design